• PO PBI, Feature & Epic JobAid

    JobAid to be used by POs for the creation of Product Backlog Items, Features and Epics within VSTS.

  • Waterfall Definitions Job Aid

    A user guide outlining the Definitions needed to understand a Waterfall Job Aid Document.

  • Pantry Submission Guide

    The purpose of this Job Aid is to review the Pantry Document Submission Process through the ServiceNow (SNOW) ticket window.

  • Pantry Intake Guide

    The purpose of this Guide is to demonstrate how to receive, create, approve, and publish a Pantry article.

  • SNOW Intake Request Job Aid

    The purpose of this Job Aid is to describe how to access, create, submit, review, and cancel/withdraw a ServiceNow ticket.

  • 2025 Pantry Style Guide

    This Style Guide outlines the steps for writing, formatting, and editing a Pantry document.

  • Assigning & Approving Dynamics Case

    The purpose of this Job Aid is to demonstrate to Managers and above how to assign a Dynamics365 case to a Dynamics user.

  • Canceling a Dynamics Case

    The purpose of this Job Aid is to demonstrate to Managers and above how to cancel a Dynamics case.