UAT Access Job Aid

LSAMS UA2 Access

1. Navigate to the Quick Links section on the Connect homepage.
2. Select Tech Health.
3. Click on Request Access (SailPoint).
4. Click on Manage User Access in the top left corner of the page.
5. Select the checkbox next to the user's own profile.
   Note: The checkbox will turn green and a pop-up button will appear.
6. Click the Next pop-up button.
7. Enter keywords ISERV and complete the following steps:
   2. Select ISERVUA2.
   3. Enter Mirror Ebony Walstead in the Comments section.
   4. Proceed to the next step.
8. Click Next.
9. Click Submit.
10. End process.

CMOD UAT (Role Specific) Access

Directions to request access via Sailpoint: 

• LSAMS UA2 (will be required for CMOD UAT to work correctly)
• CMOD UAT (role specific)

 Full brand list for clarity:  CCM,FLS,FTB,LAK,MMT,NSM,PAD,RSH,USA,USN,UWM,VUL,WIN

1. Access SailPoint by either:
   • Via Quick Links:
     1. Navigate to the Quick Links section on the Connect homepage.
     2. Select Tech Health.
     3. Click on Request Access (SailPoint).
   • Via the following link: https://idm.mrcooper.com/identityiq/home.jsf
2. Click on Manage User Access in the top left corner of the page.
3. Select the checkbox next to the user's own profile.
   Note: The checkbox will turn green and a pop-up button will appear.
4. Click the Next pop-up button.
5. Enter keywords CMOD-UAT.
6. Select all CMOD-UAT roles that are specific to the user needing access.
   Note: There are several roles available. Users should seek Manager assistance if unsure which roles are needed.
7. Enter keywords ISERV.
8. Select ISERVUA2.
9. Select LSAMS User ID security Update.
10. Click Next.
11. Enter the following comment into the ISERVUA2 comments section:
    • “I need access to the following brands in LSAMS UA2: <list all brands you need access for>. Once LSAMS access is provided please send ticket to Remedy IT.”
12. Enter the following comment into the LSAMS User ID security Update comments section:
    • “I need access to the following brands in CMOD UAT: <list all brands you need access for>.”
13. Click Submit.
14. Open a separate SailPoint ticket.
15. Enter keywords Active Directory.
16. Select Active Directory Groups 1.
17. Click Next.
18. Enter the following comment into the Active Directory Groups 1 comment section:
    • “Please add <your name> with email <your email> and windows login name <your windows login name> to AD group “Application-RemedyDev”
19. Select Submit.
20. End process.